The No-selling Approach to Building Better Connections with Customers
Whether your customers are internal or external building a strong connection is key to success. Each connection is an opportunity to understand your customers needs and to become the “right” choice to fulfill those needs. This workshop is designed to provide you the time and tools to devise new ways of connecting with your customers.
This workshop covers:
- How to create effective connection moments through conversations, seminars, webinars and more.
- Identifying the most useful questions to ask customers.
- Understanding your customers needs.
- Building better connections presentation and facilitation skills.
Who would benefit
CEOs looking to build closer customer relationships, convert more leads, and showcase their businesses expertise. Managers, who want to run meetings or decision making sessions with their staff or senior managers in a more interactive way.
What you will take away from this 1 day workshop
- Powerful questions to use with your customers.
- Presentation skills
- Facilitation skills
- “connection moment” design skills.
Get in-touch to discover if this is the right workshop for you and your organisation.